🔁 Returns & Refunds Policy

Effective Date: [Insert Date]

Thank you for shopping at [Your Shop Name]. We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

1. Return Eligibility

You may return a product within [Insert Return Period, e.g., 7 days] from the date of delivery, provided the following conditions are met:

  • The item must be unused, unwashed, and in its original condition.

  • The product must be in its original packaging with tags intact.

  • A valid proof of purchase or order number must be provided.

2. Items Not Eligible for Return

Returns will not be accepted for:

  • Products damaged due to misuse or negligence

  • Digital products or downloadable items

  • Personalized or custom-made products

  • Sale or clearance items (unless defective)

3. How to Request a Return

To initiate a return, please contact us at [Insert Contact Email or Phone] with your:

  • Order number

  • Reason for return

  • Photos of the product (if damaged or incorrect)

Once approved, we’ll provide instructions for returning the item.

4. Return Shipping

  • You will be responsible for paying your own shipping costs for returning the item unless the return is due to a damaged, defective, or incorrect item received.

  • We recommend using a trackable shipping service. We are not responsible for items lost during return shipping.

5. Refunds

Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.

  • If approved, your refund will be processed and credited back to your original payment method within [Insert Timeframe, e.g., 5–10 business days].

  • Refunds will be issued excluding original shipping charges, unless otherwise stated.

6. Exchanges (if applicable)

We only replace items if they are defective, damaged, or incorrectly shipped. If you need an exchange, please contact us with your order number and product details.

7. Contact Us

If you have any questions about returns or refunds, feel free to contact us:

Email: [your@email.com]
Phone: [Your Phone Number]
Address: [Your Business Address]